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Our hotel is here to answer your questions. Find the answers you need from among our frequently asked questions, like check-in and check-out times, pet policy, events and much more.

Which languages do your reception staff speak?

We will welcome and advise you in French, English, Italian and Spanish, with that inimitable Parisian accent naturellement!

What are the advantages of booking via your website?

Booking directly on our website guarantees you the best possible rates. In addition, this way, Hôtel Thérèse staff will really be able to do their very best to meet your special requirements, such as a room with double or twin beds, a shower or bath. Besides, our special offers, including free breakfast, are available only on our website, From you to us, we believe in the advantages of ‘thinking local’, which is one of the core values of our hospitality ethos.

How do I cancel or change my reservation?

Your booking confirmation contains information on how to cancel or change your booking. Please contact us for assistance in helping you plan your journey, even if you’re not entirely sure of your itinerary. infor@hoteltherese.com

What’s the most comfortable way to get to the airport?

We can arrange for a chauffeur-driven airport transfer, so that you can sit back and enjoy the journey, without having to deal with heavy or bulky luggage. This service is also available for small groups.

Can I leave my luggage at the hotel before check-in or after check-out?

The Hôtel Thérèse left-luggage facility means that you can leave your bags and cases upon arrival before 2pm or after you have checked out. Further, if you are away for a few days, we will look after your luggage in our left-luggage room while you’re away.

Can I use the early check-in and late check-out facilities?

If you wish to arrive before 2pm or leave after midday, please submit your request and we will do our utmost to oblige. However, we cannot guarantee that your room will be available after these times, so please let us know as soon as possible so that we can make the necessary arrangements to meet your requirements.

Is the area lively?

Although the hotel is tucked away in a side road, you are literally in the epicentre of Paris’s most treasured historical landmarks. Just a stone’s throw away, you will come across the lively Opera area, the delightful Palais Royal gardens and the unmissable Louvre. Feel free to ask our staff to recommend their favourite best-kept secret addresses, as the fancy takes you.

Is the hotel located in a safe area?

The Rue Thérèse is a typical street situated in the heart of historical Paris. The hotel is equipped with CCTV and our vigilant staff are on the premises around the clock. In the Opera and Palais Royal areas, the cosmopolitan heart of the capital, the police patrol regularly to ensure the safety of the many Parisians and tourists who come here for a stroll.

Will the hotel look after my allergies?

Worry not. Allergy sufferers are well looked after at the Hôtel Thérèse, whether you’re allergic to feathers or gluten. Our breakfast menus include a gluten- and lactose-free option and, of course, the duvets and pillows have been chosen for their plush, hypoallergenic qualities.

Is there a restaurant in the hotel?

Hôtel Thérèse is located in the heart of an area which has a great many restaurants, from the finest gourmet establishments to the trendiest spots. Consequently, we do not offer our own dining facilities, apart from our delicious breakfasts and teatime snacks. If you require room service, a menu featuring small cold and hot dishes and sweet and savoury snacks is available for your perusal, served in your room between 11am and 10pm.

Is there a hotel bar?

To ensure that our ground-floor lounge bars provide a full range of options for guests to sit back and relax, Hôtel Thérèse offers a selection of wines, refreshments and hot drinks. Bar facilities are available all day long: just ask and your drinks will be added to your bill at the end of your stay. In addition, complimentary high tea is one of the hotel’s signature convivial and pleasurable moments, available daily from 4pm to 6pm, with a choice of hot beverages and sweet snacks.

Are pets allowed?

As much as we love our four-legged friends even small dogs are not allowed at Hôtel Thérèse.

Do you provide facilities for babies?

We provide cots, a high chairs and changing tables for littluns, free of charge . We can also warm up the bottles and baby food that you supply.

Can I store my valuables in a safe?

Your room is equipped with a private safe for keeping your valuables during your stay. It is protected by a code of your choosing.

Can I plug my electrical devices in at the hotel?

Hôtel Thérèse provides adapter plugs free of charge at the reception desk. Please note, however, that the voltage in France is 230V. USB sockets are available in every room for charging your computer and connected equipment.

Is there free internet access?

Hôtel Thérèse provides a free broadband Wi-Fi connection, both in the public areas and in the rooms. The Business Desk also features an additional internet access point for guests who need to use a computer. Our staff are also on hand to scan and print documents for you. And if you require a 4G connection wherever you go outside the hotel, please ask us for a Travel Wi-Fi box (€10€ a day).

Does the hotel provide smoking rooms?

Hôtel Thérèse is the place for a convivial break, over a cup of tea or a drink, but smoking isn’t permitted anywhere on the premises.

Can business meetings or appointments be held in the hotel?

The hotel’s hushed feel lends itself easily to hosting informal business meetings, in a quiet, discreet setting. Although there are no meeting rooms as such at Hôtel Thérèse, the lounge area offers an elegant, spacious place for hotel guests to hold meetings in complete peace and quiet, and privacy, with use of the Bar for your enjoyment.

What if there are more than two of us?

Even though Hôtel Thérèse is a haven for guests to enjoy a one-on-one break, the Cosy Welcome_Deluxe and Mansard Experience_Club rooms can accommodate up to four guests – sleeping arrangements will be made for up to two additional guests.

Are there parking facilities nearby?

The Rue Thérèse is side street that’s so quiet you can easily forget traffic noise… You can park in the nearby Pyramides–Saemes car park, which is a five-minute walk from the hotel, at 15 rue des Pyramides (€36 for 24 hours, €18 a night, paid directly at the car park).

How many rooms are there in the hotel?

Hôtel Thérèse has a total of 40 rooms*. From the ground floor, right up to the 6th floor under the eaves, there are five room categories, whose sizes range from intimately cosy to large. For short stays, the six Mini Charm_Classic, or 20 Oasis_Tradition rooms are ideal choices. For larger accommodation, the six Cosy Welcome_Deluxe, three Mansard Experience_Club and five Harmony Master _Executive rooms are perfect for longer stays

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